Frequently Asked Questions
Please select any of the links in RED text, they are instructional images, etc.
Q. How do I receive a Completion Certificate?
Hot Water Supply Systems
Insulation and Ventilation
These courses can be used as stand alone courses also. No one course is a requesite of the other. They can be taken in the suggested order or in any order that you choose.
Additional courses may be available to you as seen under the "My Courses" tab.
Q. Who do I contact for Tech Support?
A. The best form of contact is by email at firstname.lastname@example.org. Please be as specific as possible in your questions. We will, provide support as soon as possible and email is the preferred method for this.
Q. Does this course count towards pre-licensing and/or continuing education requirements in my State?
A. It depends. In some States it does, in others it does not. And States are constantly changing their licensing and continuing education requirements. Therefore it is best if you contact your State prior to enrolling if that is your purpose of enrolling in this course to ensure it is on their approved list, if one exists. However the material and scope of context presented in this on-line course probably meets or exceeds many State pre-licensing requirements. Specific State requirements can be found here http://homeinspectionexam.org/stateregulations/
Q. How do I receive my final certificate?
A. The program is designed to present a completion certificate for each module completed. You can view/print these by clicking on 'My Profile' in the upper right corner of the screen. If you require a final completion certificate from a funding organization (e.g. Cengage) please contact them directly.
Q. How I cannot enter/take a quiz/test?
A. The program will not allow you to take specific quizzes/tests unless the previous quizzes/tests have been completed. For example, in the Basics Module you cannot take Section 6.0 Test/quiz until the previous Test/quiz is complete (ex. 5.6).